Store Policy
Affordability
Customer Care
Silver Market Co. is located in Point Pleasant, West Virginia and is very mindful of the economic downfalls of our region. Providing quality and healthy products at an affordable rate is our primary goal. To practice our philosophy, Silver Market Co. caps retail prices and does not allow stockists to inflate prices. Stockists must agree to sell at price listed on product labels to ensure affordability and price regularity. We do not care if "some" people will pay more for products. We care that those struggling to pay bills have better access to the products they need.
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Silver Market Co. takes great pride in offering quality customer service. We value all customers and express our Appalachian roots by greeting customers with respect and gratitude. Do not hesitate to contact us with any questions or concerns.
For those of you unfamiliar with Appalachian-English, we have a strong inclination to use words like "Honey", "Darling", "Sweetie", and "Dear". Here, in West Virginia, these are proper terms of greeting and are in no way sexual or flirtatious. If you contact Silver Market Co., it is likely that you will receive this form of dialect. Don't be alarmed.
Privacy & Safety
Due to FDA regulations, we do not claim to "treat" or "cure" any ailments. Our products are created to help with issues such as acne, eczema, psoriasis, inflammation, etc. We cannot guarantee effectiveness as all skin is unique and requires a customized routine.
Please visit our reviews section on Etsy for honest and real life reviews to determine what products may be compatible for your skin. If you have questions or concerns about any specific product, please email us at silvermarketco@gmail.com.
INGREDIENTS
Silver Market Co. uses 100% natural and organic ingredients. This means no synthetic emulsifiers, preservatives, fragrances or colorants. Our products are food-grade and should be treated as such.
ALLERGIES
Please review product ingredients before use to prevent any allergic reactions from occurring. Silver Market Co. cannot be reliable for any allergic reactions. Products are not to be ingested.
EXPIRATION
Silver Market Co. makes fresh batches weekly identifiable by a batch number. To identify your product's date of creation, please email your product name and batch number to silvermarketco@gmail.com. Oil based products have a shelf life of 1 year from purchase date. All other products made with an aloe or glycerin base should be used within 6 months of their purchase date, or refrigerated to prolong shelf life.
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Please store ALL Silver Market Co. products at room temperature and away from direct sunlight.
Wholesale Inquiries
Yes! We offer wholesale pricing! Please send all wholesale inquiries to silvermarketco.com.